Accessibility
The Spa Valley Railway is pleased to offer all passengers a range of facilities to enable them to enjoy their day out with us. Most areas can be accessed from the level or by wheelchair-friendly ramps. For details visit Accessable.
Please note that due to the lack of our own parking at Tunbridge Wells West, blue badge holders can only use local blue badge spaces. Unfortunately, our entrance is not positioned close to these spaces – however, you’d be more than welcome to drop disabled guests at our entrance before parking nearby.
Tunbridge Wells West
Tunbridge Wells West Station has level access by footpath from Sainsbury’s car park. Visitors can be dropped off nearby, and the ticket office, shop and toilets are all on the same level. There is a unisex disabled toilet. There is a ramp to platform 1, which is the main platform in use.
High Rocks
Access to the station is down a series of ramps from the car park and road, but please note that the path is made from small shingle so may be difficult to navigate for some. Passengers alighting at High Rocks can gain access to the pub garden by crossing a mown grass area.
Groombridge
Tunbridge Wells West Station has level access by footpath from Sainsbury’s car park. Visitors can be dropped off nearby, and the ticket office, shop and toilets are all on the same level. There is a unisex disabled toilet. There is a ramp to platform 1, which is the main platform in use.
Eridge
Access to the station is down a series of ramps from the car park and road, but please note that the path is made from small shingle so may be difficult to navigate for some. Passengers alighting at High Rocks can gain access to the pub garden by crossing a mown grass area.
Travelling on the train
We endeavour to accommodate wheelchair users on Green timetable days, however, please note our current wheelchair accessible carriage must be pre-booked. To ensure we can accommodate you please contact us here to discuss any future booking.
Our current wheelchair accessible carriage can accommodate wheelchairs with a maximum width of 27″ (68cm).
Please note, on Purple timetable days when our Class 207 DEMU 1317 is in use it does not have wheelchair accommodation on the train.
Dogs
We welcome well behaved dogs on standard service trains at the Spa Valley Railway, but please keep them on a lead at all times and do not allow them to sit on the seats. You are welcome to bring a dog bed for your dog to travel in comfort.
Unlike many other railways we make no charge for dogs.
We cannot accomodate dogs (except assistance dogs) on our dining experiences but you can travel in other non-dining coaches on the train.
